Improving work culture is simpler and faster than you think.
I’m Carol Shen, and I teach leaders and teams how to build people-centered, high-performing work cultures.
The problem: The research is clear. Business leaders view work culture as one of the top 3 drivers of organizational performance. Yet, most organizations don’t know the specific steps it takes to embed a work culture in their strategy that drives high performance. Instead, current workforce studies completed by Gallup and other research organizations report rampant workforce challenges such as decreased employee engagement, increased loneliness and lowered productivity, which ultimately drives away your best talent.
The solution: The Start Culture Shift® Roadmap equips leaders with the strategy and tools to create connection, communicate performance expectations clearly, and build a sense of mutual accountability, which results in high-functioning teams.
“Culture is the meeting point between internal relationships and external success.”
Carol Shen
Founder, Start Culture Shift
I am…
A strategic advisor to CEOs and leadership teams, with extensive facilitation experience.
A communications expert adept at aligning inconsistent messages to foster organizational clarity.
A multi-faceted talent management leader with 20+ years of human capital best practices experience.
A believer in growth mindset and its role in laying the foundation for an inclusive, collaborative culture.
Bio
Carol Shen, founder of Start Culture Shift, helps leaders build people-centered, high-performing cultures. She teaches leaders and their teams how to embed culture into strategy, paving the way for scalable growth. The Start Culture Shift® Roadmap deconstructs the path to a more positive and productive workplace culture by bridging strategic clarity, performance clarity and mutual accountability for results. Clients include GPs and LPs in private markets, and founders/leaders in tech and healthcare.
Carol has spent over two decades in advisory and leadership roles including 6 years as ILPA Institute curriculum advisor and faculty, Arabella Advisors fractional Chief Learning Officer, Director of Learning & Development at CEB, now Gartner, and non-profit board and executive director roles. Both at CEB, and Mercer HR Consulting, where her career started, Carol developed her expertise in organizational effectiveness and leadership best practices.
With extensive instructional design and teaching expertise, Carol also facilitates workshop experiences and leadership offsites that have a life-long impact on improving work (and personal) relationships. In her workshops, she brings a cross-functional lens that bridges private markets and people best practices, complemented by her roles as a mother of two kids, spouse, business owner, coach, friend and mental health advocate.
Carol has a BA in Industrial/Organizational Psychology from UC Berkeley and MBA from University of Maryland's Robert H. Smith Business School.